LA SÉRÉNADE RESPECTS YOUR PRIVACY
THE COLLECTION OF INFORMATION
We only collect from the website personally-identifiable information, such as names, addresses, email addresses, etc., which are voluntarily provided by our visitors. The information you provide is only used to fulfil your specific request, unless you give us permission to use it in a different way, e.g. to add you to our mailing lists. The above includes all personal data voluntarily passed on to us, e.g. in the form of correspondence.
In some cases, the provision of specific personal data is a condition for access to specific services. In such cases, this is always clearly indicated.
THE MANAGEMENT AND SECURITY OF INFORMATION
The information collected is managed on our internal systems or by an external party within the EU. The business manager performs the role of Data Officer and shall provide you information on the security of our systems on request.
We take all appropriate and reasonable steps to control access, security, amendments and abuse, however, no system can guarantee one hundred percent security.
THE USE AND DISTRIBUTION OF INFORMATION
We may use your personal data for the following purposes:
- preparing and sending a price quote
- executing an agreement between you and us, including monitoring of this
- invoice management
- providing assistance
- answering your questions
- sending newsletters
- our own commercial management (statistics)
However, where the law requires this, we will share your personal information with the competent authorities, in the context of legal proceedings or in order to protect our rights. If our company is taken over, your personal data will be one of the transferred assets.
We can, of course, share your personal data with third parties if we obtain your consent for this. In this case, we will conclude a data-processing agreement with the third party to ensure that your data is handled properly.
You do, of course, have the right to inspect your personal data. You may rectify, complete or update it. You may also have it deleted. The latter may make it impossible to perform some services.
You may also limit or register opposition to the processing of your personal data. You may also have your personal data transferred.
If you wish to exercise one of these rights, please contact us.
The site may use tracking technology. This is useful for collecting information, such as the type of browser and operating system, for recording the number of visitors to the site, and for understanding how visitors use the site. Personal information cannot be collected using tracking technology.